Ask developers questions over forums, not emails

My package, poppr, has been on CRAN for over six years now and it has received more than 400 citations and just north of 70,000 downloads from the RStudio cran mirror. I can think of three reasons why this package has been successful: Our lab gave several workshops using our package over the years We have written extensive documentation with both web site and package documentation. I actively maintain and answer the vast majority of questions that appear on the poppr google group.